Settings and AI model
Organization settings in TraceX, the investigation AI model, your own AI provider keys, plan usage and limits, and answer accuracy checks.
Admins manage organization-wide settings under Settings.
General
Section titled “General”Your organization’s name and id, and the API address the dashboard uses. Support may ask for the organization id when you contact them.
Investigation model
Section titled “Investigation model”The AI model behind investigations and conversations. Different models trade speed, cost and depth. If you change the model, run answer accuracy afterwards to compare results on your systems. Choosing the model is part of Pro and Team (Plans).
Your AI provider keys
Section titled “Your AI provider keys”On Enterprise, use your own Anthropic or Google Gemini keys so AI calls run on your own provider account, under your own agreements with that provider. Keys are entered by an admin, stored encrypted and never shown again.
Plan and limits
Section titled “Plan and limits”What your plan includes and how much is used this month:
- investigations,
- chat messages,
- AI tokens,
- AI requests per minute.
Admins get an email when usage reaches 80% and 100%. See Plans for each plan’s limits.
Answer accuracy
Section titled “Answer accuracy”Run TraceX against questions with known answers to measure its accuracy on your systems over time (Reports and accuracy).
Revoke access
Section titled “Revoke access”Settings → Revoke access disconnects TraceX from all your systems at once, for example during a security review. Reconnect integrations one by one afterwards.