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Docs and wikis

Notion and Confluence

Connect Notion and Confluence to a TraceX project's knowledge base so it searches your runbooks and internal docs while it investigates.

Notion and Confluence are connected on the project’s Knowledge base page. TraceX searches them while it investigates and answers (Knowledge base).

Your runbooks, architecture notes and postmortems probably already live in Notion or Confluence. Connecting them keeps TraceX’s knowledge in sync with what your team writes, without copying documents by hand, so it knows the known issues and the fixes your team already found.

  1. In Notion, create an internal integration (Settings → Connections → Develop or manage integrations) and copy its integration token (secret_… or ntn_…).
  2. Share the pages TraceX should read with that integration (page ⋯ → Connections). Sharing a parent page shares its sub-pages.
  3. In TraceX, open Knowledge base → Connect Notion and paste the token. TraceX reads the pages shared with it; this takes a minute.
  1. Create an Atlassian API token for an account that can read the spaces.
  2. In TraceX, open Knowledge base → Connect Confluence and enter the Confluence address (acme.atlassian.net), the Atlassian account email, the space keys to read, and the API token. TraceX reads every page in those spaces.

Share runbooks, architecture docs, postmortems and glossaries. Skip pages that hold secrets or personal data. TraceX masks secrets, but it’s best not to share them.

Problem What to check
Notion pages are missing Share each page (or its parent) with the integration under ⋯ → Connections.
Confluence pages are missing Check the space keys and that the account can read those spaces.

Disconnect in Knowledge base, then delete the Notion integration or revoke the Atlassian token.